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19 August 2021

Call Center Agent

Call Center Agent Indeed Dubai Job
Job Title: Call Center Agent
Job Location: Dubai
Job Type: Full Time
Job Details

We are looking for Call Center Agent


Main Job Tasks, Duties and Responsibilities

Managing large amounts of inbound and outbound calls in a timely manner
Handling customer inquiries both over the phone and by email
Managing and resolving customer complaints
providing customers with product and service information
Recording new customer information into system
updating existing customer information
Processing orders, forms and applications
Identifying and escalating priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs
Produce call reports

Industry: Telecom

Job Location: Dubai

Salary:Not Disclosed

Experience: 1 - 2 Years

Job Type: Full Time

Gender: Any

Send CV On Email: [email protected]

Posted Date: August 19, 2021 at 12:39PM

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