Call Center Agent

Call Center Agent Indeed Dubai Job

Job Title: Call Center Agent

Job Location: Dubai

Job Type: Full Time

Job Details

We are looking for Call Center Agent Call; 054-3537346 054-4581398 Main Job Tasks, Duties and Responsibilities Managing large amounts of inbound and outbound calls in a timely manner Handling customer inquiries both over the phone and by email Managing and resolving customer complaints providing customers with product and service information Recording new customer information into system updating existing customer information Processing orders, forms and applications Identifying and escalating priority issues Route calls to appropriate resource Follow up customer calls where necessary Document all call information according to standard operating procedures Complete call logs Produce call reports Industry: Telecom Job Location: Dubai Salary:Not Disclosed Experience: 1 - 2 Years Job Type: Full Time Gender: Any Send CV On Email: [email protected]

Posted Date: August 19, 2021 at 12:39PM