Graduate Experience Candidates Job Vacancy in The Wood White India

Company Name

THE WOOD WHITE INDIA PRIVATEJOBSVACANCY.BLOGSPOT.COM

Job Title

Customer Service Representative

Experience

1 - 3

Qualifications

Graduate

Job Location

Surat

Salary

10000 - 15000/- Per Month

Job Description

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-before sales support. The Customer Support Executive will be responsible for ensuring that a standardized level of service is maintained for all customers. Customer Support Executive Responsibilities: • Managing a team of representatives offering customer support. • Overseeing the customer service process. • Resolving customer complaints brought to your attention. • Creating policies and procedures. • Planning the training and standardization of service delivery. • Monitoring the work of individual representatives and of the team. • Conducting quality assurance surveys with customers and providing feedback to the staff. • Possessing excellent product knowledge to enhance customer support. • Maintaining a pleasant working environment for your team. Customer Support Executive Requirements: • A bachelor’s degree in Administration or a related fi

Last date to apply

23/02/2021

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Posted Date: 18 February 2021