Call Center Agent

Call Center Agent Jobs Recruitment February, 2022

Job Title: Call Center Agent

Job Location: Dubai

Job Type: Full Time

Job Details

Urgently hiring Job Description – Managing the daily activity of an Inbound /Outbound Call Center – Setting Call Centre Strategies and Standard operation and procedures. – Manage the call center activities in coordination with delivery / operations. – Support all the call center staff when needed in their daily duties (Taking calls, booking orders, resolving customer complaints and escalations) – Implement new processes in the call center to enhance the level of services. – Tracking the performance of staff, provide tips and guidelines identifying Training needs and planning Training Sessions, motivating, and retaining staff. – Monitor & supervise the implementation of the call center plans in coordination with operations, to maintain the highest standard of performance and services. – Creating and maintaining a friendly and professional environment within the Department. apply here: 056-7184558 054-4581398

Posted Date: February 17, 2022 at 10:00AM