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04 April 2023

CALL CENTER REPRESENTATIVE وظيفة في دبي وأبو ظبي

CALL CENTER REPRESENTATIVE وظائف دبي ووظائف أبو ظبي

Job Title: CALL CENTER REPRESENTATIVE
Job Location: Dubai
Job Type: Full Time
Job Details

Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Posted Date: April 04, 2023 at 01:05PM

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