Call Center Agent

Call Center Agent Jobs in UAE

Job Title: Call Center Agent

Job Location: Dubai

Job Type: Full Time

Job Details

Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

Posted Date: June 01, 2023 at 01:29PM