Front Office Assistant

Front Office Assistant Jobs in UAE

Job Title: Front Office Assistant

Job Location: Dubai

Job Type: Full Time

Job Details

Front Office Assistant (Freshers) Location: Dubai Email: [email protected] Contact No: 0554634513 We are looking for a Fresh Front Office Assistant to join our hotel in Dubai. This is a great opportunity for recent graduates to start their career in hospitality and provide outstanding guest service. Key Responsibilities: Greet and welcome guests upon arrival, ensuring a smooth check-in/check-out process Handle guest inquiries, reservations, and provide information about hotel services and local attractions Answer phone calls and emails in a professional and courteous manner Manage guest complaints and resolve issues promptly to ensure guest satisfaction Maintain an organized and clean front desk area Coordinate with other hotel departments to ensure guest requests are fulfilled Process payments, manage billing, and handle guest accounts accurately Requirements: Fresh graduate with a diploma or degree in Hospitality, Tourism, or a related field Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to work in a fast-paced environment and handle multiple tasks Proficiency in MS Office; knowledge of hotel management software is a plus Willingness to work in shifts, including weekends and holidays Benefits: Competitive salary and benefits package Career growth opportunities within the hotel industry Comprehensive training and support Friendly and collaborative work environment Start your journey in hospitality with us and be the first point of contact for our valued guests!

Posted Date: September 30, 2024 at 11:15AM