Customer Service Representative

Customer Service Representative Jobs in UAE

Job Title: Customer Service Representative

Job Location: Dubai

Job Type: Full Time

Job Details

Now Hiring: Customer Service Representative (CSR) Location: Dubai, UAE Job Type: Full-Time About the Role: We are looking for a friendly, patient, and solution-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing timely and professional support across phone, email, or chat. Key Responsibilities: Respond to customer inquiries via phone, email, or live chat Resolve customer complaints with empathy and efficiency Provide product or service information and assist in troubleshooting Maintain detailed records of customer interactions in the system Follow up with customers to ensure satisfaction Work closely with other departments to resolve complex issues Requirements: High school diploma or equivalent (college degree a plus) Proven experience in a customer service role preferred Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Comfortable using CRM software and customer support tools Strong problem-solving skills and attention to detail Benefits We Offer: Competitive salary + bonuses Paid training and ongoing support Health and wellness benefits (if applicable) Friendly, team-oriented work environment Opportunities for growth and promotion To Apply: Send your resume to: [email protected]

Posted Date: July 21, 2025 at 11:24AM