Hiring: Telephone Operator & Guest Relations Officer at Al Habtoor Polo Resort

Career Opportunity: Telephone Operator / Guest Relations Officer

Location: Al Habtoor Polo Resort, Dubai

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Join the Front Office Team at Al Habtoor Polo Resort

Are you passionate about creating unforgettable guest experiences? Al Habtoor Polo Resort is looking for a dedicated and professional Telephone Operator / Guest Relations Officer to join our prestigious Front Office team. This is your chance to be part of a workplace where passion, purpose, and luxury hospitality come together.

What You’ll Do

In this dual role, you will be the voice and face of the resort, ensuring every guest interaction is seamless. Key responsibilities include:

• Handling guest inquiries and calls with the utmost professionalism.
• Delivering exceptional service to guests, both in person and over the phone.
• Supporting daily Front Office operations with precision and care.
• Upholding international standards of luxury hospitality and service.

What We’re Looking For

To be successful in this role, candidates should possess the following qualifications:

• Proven experience in the hospitality industry.
• Excellent communication skills (verbal and written).
• A strong customer service focus with the ability to anticipate guest needs.
• A friendly, calm, organized, and professional demeanor.
• A background in a similar role is highly preferred.

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How to Apply

If you have the skills to exceed guest expectations and a passion for luxury service, we want to hear from you!

Please send your updated CV/Resume to:

[email protected]

Important: Please mention the position "Telephone Operator / Guest Relations Officer" in the subject line of your email.